Returns & Exchanges
At Mardi Mercredi Global, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 14-day return and exchange window for items in their original, unworn condition with all tags attached.
Return Process
- 1.Initiate Return Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely pack the items in their original packaging, ensuring all designer tags and authenticity cards are included to avoid any processing delays.
- 3.Ship the Parcel
Attach the provided prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of your request approval.
- 4.Quality Inspection & Refund
Once our warehouse receives and inspects your return for quality compliance, a refund will be issued to your original payment method within 5-10 business days.